John Tschohl
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Feelings: Proven methods for Keeping Customers and Increasing Sales
ISBN: FEELINGS RM17.90 Add to basket -
Achieving Excellence Through Customer Service
ISBN: 9780963626844 RM27.90 Add to basket -
The Customer is Boss: A Practical Guide for Getting What You Paid For and More
ISBN: 9789839214123 RM19.90 Add to basket -
E-Service: Speed, Technology & Price Built Around Service
ISBN: 9789832349020 RM21.90 Add to basket -
Empowerment: A Way of Life
ISBN: 9789833832361 RM27.90 Add to basket
Showing all 5 resultsSorted by latest
