Customer
Showing all 22 resultsSorted by latest
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What Customers Value Most: How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers
ISBN: 9780471641230RM27.90RM23.72 Add to basket -
The Complete Idiot’s Guide to Dynamic Selling
ISBN: 9780028619521RM15.90RM13.52 Add to basket -
Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption
ISBN: 9781524763084RM75.90RM64.52 Add to basket -
Quality Is Still Free: Making Quality Certain In Uncertain Times
ISBN: 9780070145320RM21.90RM18.62 Add to basket -
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
ISBN: 9780743225694RM27.90RM23.72 Add to basket -
Klout Matters: How to Engage Customers, Boost Your Digital Influence–and Raise Your Klout Score for Success
ISBN: 9780071827317RM29.90RM25.42 Add to basket -
Branded Customer Service: The New Competitive Edge
ISBN: 9781576752982RM29.90RM25.42 Add to basket -
Customer Relationship Management
ISBN: 9780071206785RM27.90RM23.72 Add to basket -
Reorganize for Resilience: Putting Customers at the Center of Your Business (Dust jacket missing)
ISBN: 9781422117217RM27.90RM23.72 Add to basket -
The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
ISBN: 9780061798610RM23.90RM20.32 Add to basket -
The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
ISBN: 9780061798610RM21.90RM18.62 Add to basket -
Orchestrating Learning with Quality
ISBN: 9789838996808RM21.90RM18.62 Add to basket -
Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty
ISBN: 9781642796421RM35.90RM30.52 Add to basket -
It’s the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-focused
ISBN: 9780470907399RM25.90RM22.02 Add to basket -
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
ISBN: 9780814410554RM27.90RM23.72 Add to basket -
Romancing the Customer: Maximizing Brand Value through Powerful Relationship Management
ISBN: 0471846155RM39.90RM33.92 Add to basket -
Business and Society: Corporate Strategy, Public Policy, Ethics 6th Ed.
ISBN: 9780070155619RM35.90RM30.52 Add to basket -
Soul Trader: Putting the Heart Back into Your Business
ISBN: 9780749466374RM23.90RM20.32 Add to basket -
Win the Value Revolution: How to Give Your Customers a Quality Product and Excellent Service and Still Make Money
ISBN: 9789839214130RM21.90RM18.62 Add to basket -
Win the Value Revolution: How to Give Your Customers a Quality Product and Excellent Service… and Still Make Money
ISBN: 9789839214130RM25.90RM18.13 Add to basket -
Branded Customer Service: The New Competitive Edge
ISBN: 9781576752982RM25.90RM18.13 Add to basket -
Advertising Next: 150 Winning Campaigns for the New Communications Age
ISBN: 9780811865395RM69.90RM48.93 Add to basket
Showing all 22 resultsSorted by latest
