Customer Service
Showing all 40 resultsSorted by latest
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The Service Edge: 101 Companies That Profit from Customer Care
ISBN: 9780453006477RM17.90RM15.22 Add to basket -
Product Plus: How Product + Service = Competitive Advantage
ISBN: 9780070387980RM29.90RM25.42 Add to basket -
The Customer Revolution: How to Thrive when Customers are in Control
ISBN: 9780609607725RM29.90RM25.42 Add to basket -
Beyond “Hello”: A Practical Guide for Excellent Telephone Communication and Quality Customer Service
ISBN: 9780944918043RM27.90RM23.72 Add to basket -
Customer Service For Dummies 2nd Ed.
ISBN: 9780764552090RM21.90RM18.62 Add to basket -
The Future of Competition: Co-Creating Unique Value with Customers
ISBN: 9781578519538RM35.90RM30.52 Add to basket -
Super Service
ISBN: 9780070248175RM19.90RM16.92 Add to basket -
The Professional Service Firm 50
ISBN: 9780375407710RM19.90RM16.92 Add to basket -
Up! Your Service: Strategies and Action Steps to Delight Your Customers Now!
ISBN: 9789810529598RM27.90RM23.72 Add to basket -
How to Close Every Sale
ISBN: 9780446389297RM15.90RM13.52 Add to basket -
Be the Boos II: Running a Successful Service Business
ISBN: 9780380766147RM15.90RM13.52 Add to basket -
What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave
ISBN: 9780785288367RM17.90RM15.22 Add to basket -
Top Performer: A Bold Approach to Sales and Service
ISBN: 9780340924105RM15.90RM13.52 Add to basket -
The David Solution: How to Reclaim Power and Liberate Your Organization
ISBN: 9780566028434RM21.90RM18.62 Add to basket -
At America’s Service: How Your Company Can Join the Customer Service Revolution
ISBN: 9780446393164RM15.90RM13.52 Add to basket -
You’re Next!: How One Company Changed the Wat We Shop
ISBN: 9789814302616RM29.90RM25.42 Add to basket -
Feelings: Proven methods for Keeping Customers and Increasing Sales
ISBN: FEELINGSRM17.90RM15.22 Add to basket -
UP! Your Service Action Steps- Strategies and Action Steps to Delight Your Customers Now!
ISBN: 9789810529598RM27.90RM23.72 Add to basket -
Powerful Perceptions: Quality Tools for Improving Customer Service
ISBN: 9780874252637RM27.90RM23.72 Add to basket -
Just Say Yes!: Extreme Customer Service…How to Give It! How to Get It!
ISBN: 9781564144201RM27.90RM23.72 Add to basket -
Terrific! Five Star Customer Service
ISBN: 9781937602758RM27.90RM23.72 Add to basket -
Customer Retention in a Week
ISBN: 9780340849385RM17.90RM15.22 Add to basket -
Achieving Excellence Through Customer Service
ISBN: 9780963626844RM27.90RM23.72 Add to basket -
How to Say It: Creating Complete Customer Satisfaction
ISBN: 9780735205253RM27.90RM23.72 Add to basket -
Terrific! Five Star Customer Service
ISBN: 9781937602758RM25.90RM22.02 Add to basket -
Everyone is a Customer
ISBN: 9789679959475RM19.90RM16.92 Add to basket -
The Nordstrom Way: The Inside Story of America’s #1 Customer Service Company
ISBN: 9780471161608RM23.90RM20.32 Add to basket -
1,001 Ways to Keep Customers Coming Back: Wow Ideas that Make Customers Happy and Will Increase Your Bottom Line
ISBN: 9789839214949RM23.90RM20.32 Add to basket -
Australian Selling
ISBN: 9780170087292RM21.90RM18.62 Add to basket -
Loyalty-Based Selling : The Magic Formula for Becoming the #1 Sales Rep
ISBN: 9780814471043RM27.90RM23.72 Add to basket -
Terrific Five Star Customer Service
ISBN: 9781937602758RM23.90RM20.32 Add to basket -
Call Centers For Dummies
ISBN: 9780470835494RM39.90RM33.92 Add to basket -
The Experience!: How to Wow Your Customers and Create a Passionate Workplace
ISBN: 9781578203062RM29.90RM25.42 Add to basket -
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
ISBN: 9780814410554RM27.90RM23.72 Add to basket -
Win the Value Revolution: How to Give Your Customers a Quality Product and Excellent Service and Still Make Money
ISBN: 9789839214130RM21.90RM18.62 Add to basket -
Win the Value Revolution: How to Give Your Customers a Quality Product and Excellent Service… and Still Make Money
ISBN: 9789839214130RM25.90RM18.13 Add to basket -
Call Centers For Dummies
ISBN: 0470835494RM35.90RM25.13 Add to basket -
How to Manage a Successful Bar
ISBN: 9780471304616RM27.90RM19.53 Add to basket -
Managing the Future: The Essential Survival Tools for Business in Today’s Market
ISBN: 9780425130834RM11.90RM8.33 Add to basket -
UP! Your Service Insights: True Stories of Winners and Losers in the Quest for Superior Service (Signed Copy)
ISBN: 9789810459390RM25.90RM12.95 Add to basket
Showing all 40 resultsSorted by latest
