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Home / Products tagged “Profit Chain”

Profit Chain

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The Service Profit Chain
W. Earl Sasser, James L. Heskett, Leonard A. Schlesinger
ISBN: 9780684832562 RM29.90 Add to basket
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The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger
ISBN: 9780743225694 RM27.90 Add to basket

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