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Academic Initiatives in Total Quality for Higher Education

By: Harry V. Roberts (Ed.)

Book Condition: Very good
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RM29.90 RM25.42

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Description

A compilation of 31 papers addressing the improvement of teaching and learning through total quality. Case studies cited in many of the papers devote attention to the idea of regarding students as customers and emphasize making the student-teacher relationship more mutually responsive.

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Weight 946 g
Dimensions 235 × 160 × 35 mm
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ISBN 9780873893268