Description
Do you want to be the kind of manager who:
- motivates their team to achieve objectives?
- has the respect of colleagues and senior management?
- feels self-confident at work?
The skills that add up to assertiveness are also the ones we associate with effective managers - starting with communication skills at a variety of levels. Listening is just as important as voicing opinions.
Terry Gillen invites you to test your own assertiveness profile, explains how an assertive style will benefit you, and shows how to behave assertively in a wide range of typical management situations.
ISBN:9780566076138
