Balanced Scorecard: Instant Manager Taking Control of Work and Life

Description

The Balanced Scorecard has gained attention steadily over the last 15 years and is becoming more mainstream as a strategy management tool. After an explanation of what the Balanced Scorecard is, this guide offers strengths and weaknesses of this approach to performance management. Next, readers are told how to design and implement appropriate measures and how to use the measures to manage, concluding with alternative approaches to performance measurement. ISBN:9780340946497