Description
Do you often wish that you could...
explain your business plans and strategies so clearly and convincingly that persuasion of other people is virtually assured?
... get your boss, your coworkers, and your subordinates to feel the same
commitment and passion for your ideas that you feel? ... avoid and defuse verbal attacks, make your complaints and criticism effective, and keep your workplace relationships pleasant and nonstressful?
...ensure that what others heard you say is exactly what you did say?
Well, now you can, thanks to the powerful communication techniques contained in this groundbreaking new book by the internationally acclaimed author of The Gentle Art of Verbal Self-Defense, a series that has sold more than 800,000 copies. In BusinessSpeak, Suzette Haden Elgin presents dozens of revealing real-life business scenarios in which a given proposal is not going over well. She then replays the situation, using communication techniques that produce understanding and commitment. You'll learn the secrets of active listening... speaking the other person's language... utilizing voice and body language... increasing the power of your arguments... and much more!ISBN:9780070200005
