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Call Centers For Dummies by Real Bergevin

Call Centers For Dummies

By: Real Bergevin

Book Condition: Very good
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RM35.90 RM26.93

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Description

Featuring a guide to improving call center management and response, this book serves as a useful resource for call center managers. Concentrating on revenue generation, efficiency, and customer satisfaction, it helps managers improve their results and affect their company's bottom line. ISBN:0470835494

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Weight 678 g
Dimensions 235 × 186 × 21 mm
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ISBN 0470835494

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