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Completeness: Quality for the 21st Century

Completeness: Quality for the 21st Century

By: Philip B. Crosby

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Description

The man who made quality the watchword for corporations, now adds an important new word to the business lexicon--completeness--the logical extension of Crosby's practical, common-sense style of management. Named one of Library Journal's best books of 1992, this timely book outlines the principles of complete quality management. ISBN:9780452270244

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Weight 245 g
Dimensions 202 × 135 × 22 mm
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ISBN 9780452270244

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