Description
Best selling author Kris Cole has written a book that perfectly lives up to its title. Crystal Clear Communication provides the most accessible techniques for improving and perfecting communication skills.Full of practical tips, this new edition is Australian-focused and includes information on;
How to be successful in your communications and your life
Gathering valuable information through reflective listening
Keeping cool, calm and collected even with the most difficult people
Managing your body language
Effectively communicating by fax and email ISBN:9780724805389
