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How Managers Motivate – The Imperatives of Supervision 2nd Ed.
By: William F Dowling, Leonard R Sayles
Book Condition: Acceptable
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RM13.90 RM10.43
1 in stock
Description
For decades, managers and business educators alike have agreed that the first-line supervisor is the most critical member of the management team. Here is where the action is; where operating work gets performed. While there is no disagreement on the importance of face- to-face supervision, the subject has not attracted many major textbook efforts. There are probably thousands of courses within companies and colleges that seek to train young men and women to become effective supervisors. Most of these consist of more or less adequate collections of speeches, readings, articles, and notes. Given the quantity of first- class behavioral research that has been done in this area and the need for its application both in the classroom and in organizations, we sought to write a new type of text on face-to-face supervision.Our objectives in developing this text are threefold: first, to include a broad range of research findings from the leadership and organizational behavior field; second, to express these in ways that would appeal to the reader because the text would contain lively first-hand examples of supervisors on the firing line"; and third, to emphasize the actual behavior and analytical thinking required of supervisors, not abstract "principles" and traditional "theories."