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How to Deal with People Problems & Problem People

By: Ken Lloyd

Book Condition: Very good
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RM27.90 RM23.72

1 in stock

Description

THERE IS NO SINGLE, SIMPLE STRATEGY THAT WORKS ON EVERY JERK. THEY COME IN MANY ASSORTED FLAVORS: YOUR JERK COULD BE YOUR BOSS, A COWORKER, YOUR SUBORDINATE, A VENDOR, EVEN CUSTOMERS.

Popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) work-place topics, and presents his practical, upbeat, and professionally sound advice as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous, classic, and current workplace (mis)behaviors - past and present - along with the most powerful strategies that readers can use today to deal effectively with them.

HOW TO DEAL WITH PEOPLE PROBLEMS AND PROBLEM PEOPLE provides a wide array of strategies to deal with all the Jerks you come across. There are the time-tested, classical methods for the retro-jerks: the screamers, impractical jokers, egomaniacs, complainers, and nonstop talkers. Then there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cell phones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter.
ISBN:9789833830138

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Weight 431 g
Dimensions 227 × 152 × 17 mm
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ISBN 9789833830138