Description
A vital part of leadership is to continuously learn. In Search of Quality provides that opportunity from a selection of the very best. The book is a winner, for it enables those who read it to be the same!"
-Horst H. Schulze, President The Ritz-Carlton Hotel Company
"Finally, a book that gives us a comprehensive review of the many per- spectives of quality: In Search of Quality is very informative and bas great take-home' value."
-Ken Melrose, Chairman and CEO The Toro Company
