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Introduction to Total Quality: Quality Management for Production, Processing, and Services 2nd Ed.

Introduction to Total Quality: Quality Management for Production, Processing, and Services 2nd Ed.

By: David L. Goetsch, Stanley B. Davis

Book Condition: Good
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RM21.90 RM19.71

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Description

This comprehensive, in-depth introduction to both the big picture and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total-quality practical and useful in a real world setting.

Additional information

Weight 1045 g
Dimensions 233 × 190 × .35 mm
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ISBN 013262155X

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