Description
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.
Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side- by-side problem solving.
When was the last time that you negotiated something? If you have purchased a home or a car you may have negotiated the price. Perhaps you negotiated with someone about getting into the elevator. Most of us negotiate a lot more than we may think!
In this chapter, you'll learn our working definition for negotiation, as well as some of the different approaches to negotiation. ISBN:ITSADEALEFFEC
