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Managing Quality: The Strategic and Competitive Edge

Managing Quality: The Strategic and Competitive Edge

By: David A. Garvin

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RM21.90 RM18.62

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Description

Compares American and Japanese quality management, pinpoints weaknesses in American production, and argues for a more sophisticated understanding of quality which can improve the competitive position of U.S. companies ISBN:0029113806

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Weight 682 g
Dimensions 242 × 160 × 32 mm
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ISBN 0029113806

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