Description
Office Procedures provides a thorough introduction to office practices and is written for those entering the office environment for the first time and those returning to office work after a period away from it.
The fourth edition has been revised and fully updated in line with the latest criteria for the NVQ levels 1 and 2 administration courses. It contains new units on work planning and scheduling, travel arrangements and organizing meetings and other events. It also covers the latest developments in computer technology relating to office administration and includes current banking and mail services.
The theory is written and presented clearly and is fully illustrated with photographs, diagrams and realistic examples of forms and other business documents to aid understanding. Each unit contains a progress check which includes both multiple choice and short answer questions, the answers to which are given at the back of the book. These help students to ascertain their level of knowledge and comprehension of the topics covered. Helpful advice is also given on tackling assignments and preparing for the external examination.
ISBN:9780582293410
