Description
How powerful is your organization? All organizations start with people, but far too few have power to withstand competition, to overcome problems, to excel at what they do. The all-too-familiar scenario of American business today is one of endless struggle, frustrated employees, declining quality, and increasing apathy. How do some organizations generate the power that so many others miss?
In most cases, when it comes to power, the manager giveth and the manager taketh away. If the people in charge want their organizations to have more power, they must empower their employees. When everyone feels equipped to act in the best interests of the company, most problems are solved quickly and effectively. But without "people power" that begins with the employees and spreads to the customers, problems keep getting passed up and down the chain of command without any effective action ever resulting. ISBN:9789839214468