Description
In today's highly competitive realm of professional service firms, the quest for individual stardom is at an all-time high. This is short-sighted and terribly counterproductive according to business 'guru' David Maister who issues a much-needed wake-up call to today's professional service firms. He argues that a far greater contribution to a firm's success can come from those who find fulfilment in seeing other's succeed.Supporting his findings with a range of compelling data, Maister demonstrates how and why firms that emphasise the highest standards of employee professionalism are invariably more financially successful than those that don't.'Obligatory reading for any manager. Solid data and case studies make the messages come alive'VICKY WRIGHT, GROUP MANAGING DIRECTOR, HAY GROUPISBN:9780743231336
