Description
Even the best-run companies can be blindsided by disasters they should have anticipated. These predictable surprises range from financial scandals-to operational disruptions, from organizational upheavals to product failures.
In Predictable Surprises, Max Bazerman and Michael Watkins show you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity. The authors also offer powerful tools-including incentives and formal coalitions-that business leaders can use to detect and fend off threats invisible to insiders.
ISBN:9781422122877