Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Description

We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. Were assessed, coached, and criticized about our performance, personalities and appearance. This book helps you teach how to take criticism productively. Receiving feedback is an important skill, and the rewards for learning well are substantial. But feedback can be painful, sometimes brutally so. Thanks for the Feedback takes an honest look at why feedback feels so hard, and gives readers the framework and tools needed to metabolize challenging information and use it to fuel real change. Whether in an organisation, on a team, or in a relationship, Thanks for the Feedback teaches readers how to face critiques, evaluations, off-hand comments, and year-end reviews with confidence and how to stand up for themselves while remaining open to real learning. About the Author: Sheila Heen, Douglas Stone Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson and Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations. Stone lives in Cambridge, MA. Heen lives with her husband and three children in a farmhouse north of Cambridge, MA. ISBN:9780670922611