Description
Successful negotiating is a skill, As with all skills, it can be learned and improved through training and practice. Written by the leading expert in the field, this invaluable work provides detailed. practical guidance on what is one of the most effective yet least understood arts in human communication, enabling the reader to tackle any situation and win.
All the basic skills and techniques needed are given in a simple, step-by-step form. They include: strategies and tactics: determining your own needs and the needs and philosophies of your opponent; developing a co-operative climate for a successful conclusion that makes everyone a winner, being sensitive to your opponent's feelings and reactions; maintaining an ethical stance at all times; using your skills to meet any situation in business, with your wife and children, with your friends even with people who are notoriously difficult.
Each chapter deals with specific problems and techniques, and there are numerous examples of actual experiences, with the different philosophies and approaches shown and the consequences evaluated. There are also personal tests and applications, so that readers can monitor their own progress as they go along
The Complete Negotiator incorporates the author's wealth of knowledge accumulated over years of experiences, as well as all the newest ideas to help you structure your approach. Much of the information has never been published before, and materials are included which have never before appeared in one Volume.
The most comprehensive work of its kind ever published, this definitive book teaches you to negotiate successfully in every aspect of your life. ISBN:9780285628250 
