Description
Do you write all of your business letters and office memos from scratch? Then you're wasting valuable time and expending valuable energy that could be spent far more profitably on other matters. Turn instead to the indispensable resource that does virtually all of the work for you! No matter how difficult the challenge of the letter or memo you want to write may appear to be. The McGraw-Hill Handbook of Business Letters is sure to have the appropriate and carefully crafted solution you're looking for. Packed with 300 ready-to-use or easily adapted letters and memos-100 more than the best-selling previous edition-the Handbook's model letters include:
- Requests for materials, information, or special favors
- Sales promotions of products and services-- Responses to justifiable (and unjustifiable) customer grievances
- Credit and collection letters
- Termination letters
- Job-getting letters and résumés
- Goodwill letters to customers
- And many more!
ISBN:9780071135894
