Description
Offers condensed versions of the following bestsellers:
โข UP THE LOYALTY LADDER, Murray Raphel and Neil Raphel Turn sometime customers into full-time advocates of your business
LETTING GO WITHOUT LOSING CONTROL, John Payne and Shirley Payne
Tips on how to delegate and do more
โข FAST FOCUS ON TQM, Derm Barrett Learn the ABCs of managing quality
HOW WINNERS DO IT, Michael W. Mercer, Ph.D. High impact skills you need for career success
WHAT'S IN IT FOR ME, Robin Woods A guide to forging marketer-customer partnerships
โข GREAT SALES, GREAT LIFE, Donald J. Noone Advice on how to make your sales-and your spirits-soar
THE EMPOWERED MIND, Gini Graham Scott Powerful techniques to help control the creative force within you
โข LEADING TEAMS, John H. Zenger, Ed Musselwhite, Kathleen Hurson, and Craig Perrin A guide to the art of shared leadership
EVERYTHING'S NEGOTIABLE...WHEN YOU KNOW HOW TO PLAY THE GAME, Eric Wm. Skopec and Laree S. Kiely
How to be a blue-chip negotiator
THE GLOBAL SPEAKER, Patricia L. Kurtz How to make effective presentations around the world
