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Tough Talking: How to Handle Awkward Situations

By: David Martin

Book Condition: Very good, Ex-library
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RM25.90 RM22.02

1 in stock

Description

The best business people have learnt how to deal with awkward situations and achieve cohesion between them and their team.

This is your opportunity. Take it.

Your success is dependent on how you interact with people, knowing the right thing to say in particular circumstances.

- learn different strategies for different people and different situations
- deal with problem situations for a constructive outcome
- be respected for your ability to handle people

"Each chapter is very relevant to everyday business management. I found this book eminently readable (twice). It should be followed by all who have a management role" - The Administrator Learn different strategies for different people in different situations and deal with problem situations for a constructive outcome. ISBN:9780273621928

Additional information

Weight 393 g
Dimensions 233 × 155 × 15 mm
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ISBN 9780273621928