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Training for Software Rollouts: The Definitive Guide to Developing and Implementing Software Training Programs by Charles H. Trepper

Training for Software Rollouts: The Definitive Guide to Developing and Implementing Software Training Programs

By: Charles H. Trepper

Book Condition: Very good, Light foxing on edges
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RM35.90 RM26.93

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Description

A software rollout can be one of the most stressful events an organization faces. It usually takes far more time and money to deploy than anyone planned- and training, which should be a key component of any new software implementation-often comes "too little and too late." This important book shows you how a good training plan can ensure the success and rapid implementation of your next software rollout. Comprehensive and easy to follow, it's the only guidebook that takes trainers and I/T managers step-by-step through the entire process of implementing a software training program-with special tips for major business applications and ERP programs such as Windows, MS Office, SAP, Oracle, and Lotus Notes.

The first half of the book is a basic guide to the entire process of I/T training, from assessing I/T training needs in an organization to designing, delivering, and evaluating the effectiveness of the training. The second half focuses on the special issues involved in training users on some of the most widely used applications-from Windows to SAP. To illustrate the steps involved in training for a software rollout, the book uses a running case study. There is also a discussion of why each step is necessary and how it fits into the overall training pro- gram

 ISBN:9780071349239

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Weight 1100 g
Dimensions 241 × 197 × 40 mm
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ISBN 9780071349239

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