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What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave by Scott McKain

What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave

By: Scott McKain

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RM17.90 RM13.43

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Description

ARE YOU LOSING YOUR CUSTOMER BASE?!

Even if your organization provides good service, good products, and good prices, it may still be failing to deliver on the most important element of all: a Superior client experience that transcends transactions.

Scott's highly actionable principles will transform the way your organization creates connection with customers. 
ISBN:9780785288367

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Weight 245 g
Dimensions 213 × 138 × 17 mm
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ISBN 9780785288367

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